Terms of Use
・These Terms of Use (hereinafter referred to as the "Terms") outline the conditions for utilizing the services (including products sold by us through this website and referred to hereinafter as the "Services") provided on this website by Chappy Co., Ltd. (hereinafter referred to as "the Company"). These conditions also include the terms of purchase and sale agreements for products. Registered users (hereinafter referred to as "Users") are required to use the Services in accordance with these Terms. Please read these Terms carefully and ensure you fully understand their content before using the Services.
Article 1 (Applicability)
1. These Terms of Use shall apply to all relationships between the user and the Company in connection with the use of this service.
2. In relation to this service, the Company may establish various provisions, such as rules for use, in addition to these Terms of Use (hereinafter referred to as "Individual Provisions"). Regardless of their names, these Individual Provisions shall form part of these Terms of Use.
3. If the provisions of these Terms of Use conflict with the provisions of the Individual Provisions mentioned in the preceding paragraph, the provisions of the Individual Provisions shall prevail unless otherwise specifically provided for in the Individual Provisions.
Article 2 (User Registration)
1. For this service, user registration is completed when an applicant, having agreed to these Terms of Use, applies for registration by a method prescribed by the Company, and the Company approves and notifies the applicant of this approval. Applicants must provide truthful and accurate information to the Company when applying for registration.
2. If the applicant is a minor, an adult ward, a person under curatorship, or a person under assistance, they must obtain prior consent or other approval from a legal representative, guardian, curator, or assistant before applying for user registration.
3. The Company may decide not to approve a registration application if the applicant meets any of the following conditions. The Company is not obligated to disclose the reasons for such non-approval.
(1) If any false, incorrect, or incomplete information is submitted during the registration application.
(2) If the applicant has previously violated these Terms of Use or is currently violating them.
(3) If the applicant is a minor, adult ward, person under curatorship, or person under assistance, and has not obtained the necessary consent or approval from their legal representative, guardian, curator, or assistant.
(4) If the Company determines that the applicant falls under any of the categories described in Article 17 or is conducting activities mentioned in Article 17.
(5) If the Company determines that the applicant has violated or is likely to violate these Terms of Use.
(6) If the Company deems the registration application inappropriate for any other reason.
4. If there are any changes to the information submitted to the Company pursuant to Paragraph 1 (hereinafter referred to as "Registration Information"), the user must notify the Company of the changes without delay via a method prescribed by the Company.
Article 3 (Management of Registration Information)
1. Users must manage their passwords and other registration information related to this service at their own responsibility.
2. Users may not transfer, lend, or share their registration information with third parties under any circumstances. If the combination of email address and password matches the registration information on record and a login occurs, the Company will regard it as use by the user who registered that email address.
3. The Company assumes no responsibility for damages caused by a third party’s use of a user’s email address and password, except in cases where the Company acted with intent or gross negligence.
Article 4 (Sales Contract)
1. A sales contract is deemed to be established on this service when a user applies to purchase a product from the Company, and the Company approves said application and notifies the user of the approval. Additionally, delivery destinations for products are limited to within Japan. Ownership and risk of the product transfer to the user when the Company hands the product over to the delivery service provider.
2. The Company may cancel the sales contract without prior notice to the user under the following circumstances:
(1) The user violates these Terms.
(2) The product cannot be delivered due to an unknown delivery address or prolonged absence.
(3) Product delivery becomes difficult due to inventory shortages or other logistical challenges.
(4) Errors exist in the price, specifications, or other details of the product as displayed by the Company.
(5) The Company determines that trust with the user has been compromised for any reason.
3. Except as provided in the following paragraph, the Company does not accept returns.
4. If a product does not conform to the contract regarding its type, quality, or quantity ("Non-conformance"), returns are accepted only if the user contacts the designated customer service with details of the issue and product photos within one month of receiving the product, and returns it together with the receipt from the delivery company. The return may either result in an exchange or compensation up to the product cost. The Company will bear the cost of return shipping in such cases, and the product must be returned using cash-on-delivery.
5. A user's withdrawal of application (order cancellation) is allowed only for orders paid by credit card, if the cancellation is submitted via the website's cancellation form within 12 hours of placing the order. Orders made using other payment methods cannot be cancelled.
6. Payment methods, delivery methods, and other specifics for this service shall adhere to separate guidelines established by the Company.
7. A user who is a minor, an adult ward, or under guardianship or assistance cannot enter into a sales contract under Paragraph 1 without the consent of their legal representative, guardian, curator, or assistant.
Article 4-2 (Subscription Agreement)
1. A subscription agreement is established when a user designates their desired plan, quantity (per delivery), and delivery cycle, submits a subscription request to the Company, and the Company agrees and notifies the user of this approval. Delivery destinations are limited to within Japan. Ownership and risk of the product transfer to the user when the Company hands the product over to the delivery service provider.
2. Subscription agreements automatically renew on the same terms unless either the Company or the user expresses intention to cancel renewal within a specified period before the next scheduled delivery (varies by payment method and is specified separately). For plans with a renewal cap, the agreement transitions to an alternate plan pre-specified by the Company upon completion of the final renewal period. The new plan retains the existing quantity and delivery cycle.
3. Users may request a change to the number of items in the next delivery, provided that the plan has not been specified by the Company as one that prohibits quantity changes. Such requests must be made within a designated period prior to the next scheduled delivery date (as determined by the payment method and specified separately by the Company). The change will be applied starting from the next delivery, assuming the Company accepts the request and issues a notification of approval.
4. Users may request a change to the delivery cycle for the cycle following the next one by notifying the Company within a designated period prior to the next scheduled delivery date (determined based on the payment method). The change will be applied starting from the cycle after the next, provided the Company accepts the request and issues a notification of approval.
5. Users can skip one delivery (cancel one scheduled shipment) if the plan allows it, by requesting the skip within the specified deadline and obtaining the Company’s approval. Skipping relieves the Company of the obligation to ship and the user of the payment obligation for that delivery.
6. Users can pause their subscription for future deliveries, if the plan allows it, by notifying the Company within the specified period before the next delivery. The subscription resumes upon user request and Company approval. However, for plans that do not allow mid-term termination, users remain liable for payment during periods of pause.
7. Paragraphs 2 through 4 and 7 of Article 4 are also applicable to subscription agreements.
Article 4-3 (Termination of Subscription Agreements)
1. Except for plans pre-specified by the Company as non-terminable, users may terminate their subscription agreements at any time. However, termination requests submitted after the specified deadline for cancellation will only apply after the next delivery.
2. If payment fails for any reason, the Company will notify the user via email, and if the issue is not resolved within the specified timeframe, the subscription agreement will be terminated. Following termination, the Company ceases all delivery obligations. For plans deemed non-terminable by the Company, the failure to pay will be treated as equivalent to a request to skip the delivery, subject to terms of the preceding Article.
Article 5 (Intellectual Property Rights)
All copyrights and other intellectual property rights related to product photos and other content (hereinafter referred to as "Content") provided through this service are owned by the Company. Users are prohibited from copying, reproducing, modifying, or otherwise reusing such Content without prior authorization.
Article 6 (Prohibited Activities)
Users shall not engage in any activities related to the service that fall under or are deemed potentially corresponding to the following:
(1) Actions that violate laws, court rulings, or legally binding administrative measures, or promote such violations.
(2) Actions contrary to public morals or good conduct.
(3) Unauthorized use of products sold by the Company, including but not limited to ingredient analysis.
(4) Activities related to criminal acts.
(5) Actions that infringe on copyrights, trademarks, or other intellectual property rights in this service.
(6) Destruction or interference with Company servers or networks.
(7) Commercial use of information obtained via this service.
(8) Other acts that disrupt the Company's services or operations.
(9)Engaging in unauthorized access to any systems connected to this service, unlawfully altering or deleting information stored in the Company’s facilities, or performing any acts, including attempts, that may damage the Company or its assets is strictly prohibited.
(10) Distribution of harmful software, viruses, or similar programs.
(11) Dissemination of tools or information designed to bypass access controls on Company servers.
(12) Collecting or storing personal information about other users.
(13) Impersonation of other users or using another user’s account.
(14) Providing funds, benefits, or other supports to anti-social elements related to the Company’s services.
(15) Acts that contradict the intent or purpose of these Terms or this Service.
(16) Assistance or encouragement for acts in the foregoing categories.
(17) Any other acts deemed inappropriate by the Company.
Article 7 (Suspension of Service Provision)
1. The Company may suspend or interrupt the provision of all or part of this service without prior notice to users if it determines that any of the following circumstances apply:
(1) Maintenance, inspection, or updates of the computer systems related to this service are being carried out.
(2) The provision of this service becomes difficult due to force majeure, such as earthquakes, lightning, fires, power outages, or other natural disasters.
(3) Computer systems, communication lines, or other infrastructure are disabled due to an accident.
(4) Any other circumstances under which the Company determines that providing this service has become difficult.
2. The Company assumes no responsibility, regardless of the reason, for any disadvantages or damages incurred by users or third parties as a result of the suspension or interruption of this service.
Article 8 (Usage Restrictions and Account Deletion)
1. The Company may, without prior notice, restrict the use of all or part of the service for a user or delete the user's registration if any of the following circumstances apply:
(1) The user has violated any provision of these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
(2) It is discovered that the user falls under any of the categories listed in Article 2, Paragraph 3.
(3) The credit card or bank account registered by the user for payment has been suspended.
(4) The user is unable to make payments, has stopped payments, or has filed for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or any similar proceedings.
(5) The user fails to fulfil payment obligations, such as fees.
(6) The user has passed away or is subject to a ruling for commencement of guardianship, curatorship, or assistance.
(7) The user does not respond to inquiries or other communication from the Company requiring a reply for 14 days or more.
(8) The Company determines it necessary for the operation or maintenance of the service.
(9) There has been no use of the service for one year since the user's last activity.
(10)The Company deems the user to fall under circumstances similar to any of the above.
(11)Any other cases in which the Company determines that the user's use of the service is inappropriate.
2. Even after the Company takes actions under the preceding paragraph, the user shall not be released from any obligations or liabilities under these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
3. The Company shall bear no responsibility for any damages incurred by the user as a result of actions taken under this article. Furthermore, even after the deletion of the user's account, the Company may retain and use any information provided by the user.
Article 9 (Withdrawal)
1. Users may withdraw from the service by following the designated withdrawal procedure.
2. Even after withdrawal, users shall not be released from any obligations or liabilities under these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
3. Upon withdrawal, the Company reserves the right, at its sole discretion, to delete the user's account.
4. If a withdrawn user wishes to re-register for the service, the user must complete the registration process again. The user acknowledges in advance that any data from before the withdrawal will not be carried over upon re-registration.
Article 10 (Disclaimer of Warranties and Limitation of Liability)
1. The Company does not guarantee that this service is free from factual or legal defects (including, but not limited to, deficiencies regarding safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or infringements of rights).
2. The Company does not guarantee that products will always be in stock.
3. The Company does not guarantee that products will be delivered at the times chosen by users.
4. The Company does not guarantee that the service will be compatible with all mobile devices and operating system versions. Users acknowledge this in advance. Furthermore, the Company does not guarantee that any issues of incompatibility will be resolved through program modifications or other measures.
5. The Company assumes no responsibility for transactions, communications, or disputes between users and other users or third parties in connection with this service.
Article 11 (Changes to the Service)
1. The Company may, without prior notice to users, modify (including deleting) or add to all or part of the content of this service.
2. The Company assumes no responsibility for any damages incurred by users as a result of actions taken in accordance with this article.
Article 12 (Modification of Terms of Use)
The Company may modify these Terms at any time without notifying users if deemed necessary. If a user continues to use the service after the Terms have been modified, the user will be deemed to have agreed to the revised Terms.
Article 13 (Handling of Personal Information)
The Company will appropriately handle personal information obtained through the use of this service in accordance with the Company's "Privacy Policy."
Article 14 (Notices and Communications)
Notifications and communications between the user and the Company shall be made in accordance with methods specified by the Company. Unless the user notifies the Company of any changes in the contact information as specified in Article 2, Paragraph 4, the Company will assume the currently registered contact information is valid and send notifications or communications to that address. Such notifications or communications will be deemed as delivered to the user at the time they are sent. If the user fails to notify the Company of changes or corrections to their contact information, leading to missed notifications, the Company assumes no responsibility for damages incurred by the user or third parties as a result.
Article 15 (Prohibition of Assignment of Rights and Obligations)
Users may not assign or pledge their contractual status, rights, or obligations under the contract between the Company and the user regarding this service (including these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2) to third parties without prior written consent from the Company.
Article 16 (Indemnification)
1. Users shall indemnify the Company for all damages (including reasonable attorney's fees) incurred due to a violation of these Terms, the sales contracts outlined in Article 4, or the subscription agreements outlined in Article 4-2, or in connection with the use of the products or services.
2. If, in connection with the use of the products or this service, the Company receives any claims from other users or third parties for reasons such as infringement of rights, the relevant user shall indemnify the Company for all amounts the Company is obliged to pay to said third party, as well as any costs incurred by the Company in resolving such claims (including reasonable attorney's fees).
3. The Company assumes no responsibility for damages incurred by users in connection with products or this service. However, if the contract between the Company and the user regarding this service (including these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2) is deemed a consumer contract under the Consumer Contract Act, the disclaimer provisions of these Terms shall not apply. Even in such cases, the Company shall not be liable for damages incurred by users due to breach of obligations or torts resulting from the Company's negligence (excluding gross negligence), particularly for damages arising from special circumstances (including cases where the Company or the user foresaw or could have foreseen such damages).
Article 17 (Exclusion of Anti-Social Forces)
The seller and buyer mutually represent and warrant the following to each other:
1. That they themselves are not, and are not members of, antisocial forces such as organized crime groups, companies affiliated with organized crime, racketeers, or any equivalent entities (collectively referred to as "Antisocial Forces").
2. That their officers (including members executing duties, directors, executive officers, or equivalent individuals) are not members of Antisocial Forces.
3. That they do not allow Antisocial Forces to register for this service in their name, or to enter into sales contracts or subscription agreements as outlined in Article 4 and Article 4-2.
4. During the period prior to the completion of product delivery and full payment of the purchase price, they will not engage in the following actions, either directly or through a third party, in connection with this contract:
• Intimidating behaviour or acts of violence toward the other party.
• Misconduct or coercion that disrupts the other party's operations or damages their reputation.
Article 18 (Governing Law and Jurisdiction)
1. The interpretation of these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2 shall be governed by Japanese law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded in relation to this service.
2. Any disputes arising in connection with this service shall fall under the exclusive jurisdiction of the Osaka District Court in Japan.
End of Terms.
Article 1 (Applicability)
1. These Terms of Use shall apply to all relationships between the user and the Company in connection with the use of this service.
2. In relation to this service, the Company may establish various provisions, such as rules for use, in addition to these Terms of Use (hereinafter referred to as "Individual Provisions"). Regardless of their names, these Individual Provisions shall form part of these Terms of Use.
3. If the provisions of these Terms of Use conflict with the provisions of the Individual Provisions mentioned in the preceding paragraph, the provisions of the Individual Provisions shall prevail unless otherwise specifically provided for in the Individual Provisions.
Article 2 (User Registration)
1. For this service, user registration is completed when an applicant, having agreed to these Terms of Use, applies for registration by a method prescribed by the Company, and the Company approves and notifies the applicant of this approval. Applicants must provide truthful and accurate information to the Company when applying for registration.
2. If the applicant is a minor, an adult ward, a person under curatorship, or a person under assistance, they must obtain prior consent or other approval from a legal representative, guardian, curator, or assistant before applying for user registration.
3. The Company may decide not to approve a registration application if the applicant meets any of the following conditions. The Company is not obligated to disclose the reasons for such non-approval.
(1) If any false, incorrect, or incomplete information is submitted during the registration application.
(2) If the applicant has previously violated these Terms of Use or is currently violating them.
(3) If the applicant is a minor, adult ward, person under curatorship, or person under assistance, and has not obtained the necessary consent or approval from their legal representative, guardian, curator, or assistant.
(4) If the Company determines that the applicant falls under any of the categories described in Article 17 or is conducting activities mentioned in Article 17.
(5) If the Company determines that the applicant has violated or is likely to violate these Terms of Use.
(6) If the Company deems the registration application inappropriate for any other reason.
4. If there are any changes to the information submitted to the Company pursuant to Paragraph 1 (hereinafter referred to as "Registration Information"), the user must notify the Company of the changes without delay via a method prescribed by the Company.
Article 3 (Management of Registration Information)
1. Users must manage their passwords and other registration information related to this service at their own responsibility.
2. Users may not transfer, lend, or share their registration information with third parties under any circumstances. If the combination of email address and password matches the registration information on record and a login occurs, the Company will regard it as use by the user who registered that email address.
3. The Company assumes no responsibility for damages caused by a third party’s use of a user’s email address and password, except in cases where the Company acted with intent or gross negligence.
Article 4 (Sales Contract)
1. A sales contract is deemed to be established on this service when a user applies to purchase a product from the Company, and the Company approves said application and notifies the user of the approval. Additionally, delivery destinations for products are limited to within Japan. Ownership and risk of the product transfer to the user when the Company hands the product over to the delivery service provider.
2. The Company may cancel the sales contract without prior notice to the user under the following circumstances:
(1) The user violates these Terms.
(2) The product cannot be delivered due to an unknown delivery address or prolonged absence.
(3) Product delivery becomes difficult due to inventory shortages or other logistical challenges.
(4) Errors exist in the price, specifications, or other details of the product as displayed by the Company.
(5) The Company determines that trust with the user has been compromised for any reason.
3. Except as provided in the following paragraph, the Company does not accept returns.
4. If a product does not conform to the contract regarding its type, quality, or quantity ("Non-conformance"), returns are accepted only if the user contacts the designated customer service with details of the issue and product photos within one month of receiving the product, and returns it together with the receipt from the delivery company. The return may either result in an exchange or compensation up to the product cost. The Company will bear the cost of return shipping in such cases, and the product must be returned using cash-on-delivery.
5. A user's withdrawal of application (order cancellation) is allowed only for orders paid by credit card, if the cancellation is submitted via the website's cancellation form within 12 hours of placing the order. Orders made using other payment methods cannot be cancelled.
6. Payment methods, delivery methods, and other specifics for this service shall adhere to separate guidelines established by the Company.
7. A user who is a minor, an adult ward, or under guardianship or assistance cannot enter into a sales contract under Paragraph 1 without the consent of their legal representative, guardian, curator, or assistant.
Article 4-2 (Subscription Agreement)
1. A subscription agreement is established when a user designates their desired plan, quantity (per delivery), and delivery cycle, submits a subscription request to the Company, and the Company agrees and notifies the user of this approval. Delivery destinations are limited to within Japan. Ownership and risk of the product transfer to the user when the Company hands the product over to the delivery service provider.
2. Subscription agreements automatically renew on the same terms unless either the Company or the user expresses intention to cancel renewal within a specified period before the next scheduled delivery (varies by payment method and is specified separately). For plans with a renewal cap, the agreement transitions to an alternate plan pre-specified by the Company upon completion of the final renewal period. The new plan retains the existing quantity and delivery cycle.
3. Users may request a change to the number of items in the next delivery, provided that the plan has not been specified by the Company as one that prohibits quantity changes. Such requests must be made within a designated period prior to the next scheduled delivery date (as determined by the payment method and specified separately by the Company). The change will be applied starting from the next delivery, assuming the Company accepts the request and issues a notification of approval.
4. Users may request a change to the delivery cycle for the cycle following the next one by notifying the Company within a designated period prior to the next scheduled delivery date (determined based on the payment method). The change will be applied starting from the cycle after the next, provided the Company accepts the request and issues a notification of approval.
5. Users can skip one delivery (cancel one scheduled shipment) if the plan allows it, by requesting the skip within the specified deadline and obtaining the Company’s approval. Skipping relieves the Company of the obligation to ship and the user of the payment obligation for that delivery.
6. Users can pause their subscription for future deliveries, if the plan allows it, by notifying the Company within the specified period before the next delivery. The subscription resumes upon user request and Company approval. However, for plans that do not allow mid-term termination, users remain liable for payment during periods of pause.
7. Paragraphs 2 through 4 and 7 of Article 4 are also applicable to subscription agreements.
Article 4-3 (Termination of Subscription Agreements)
1. Except for plans pre-specified by the Company as non-terminable, users may terminate their subscription agreements at any time. However, termination requests submitted after the specified deadline for cancellation will only apply after the next delivery.
2. If payment fails for any reason, the Company will notify the user via email, and if the issue is not resolved within the specified timeframe, the subscription agreement will be terminated. Following termination, the Company ceases all delivery obligations. For plans deemed non-terminable by the Company, the failure to pay will be treated as equivalent to a request to skip the delivery, subject to terms of the preceding Article.
Article 5 (Intellectual Property Rights)
All copyrights and other intellectual property rights related to product photos and other content (hereinafter referred to as "Content") provided through this service are owned by the Company. Users are prohibited from copying, reproducing, modifying, or otherwise reusing such Content without prior authorization.
Article 6 (Prohibited Activities)
Users shall not engage in any activities related to the service that fall under or are deemed potentially corresponding to the following:
(1) Actions that violate laws, court rulings, or legally binding administrative measures, or promote such violations.
(2) Actions contrary to public morals or good conduct.
(3) Unauthorized use of products sold by the Company, including but not limited to ingredient analysis.
(4) Activities related to criminal acts.
(5) Actions that infringe on copyrights, trademarks, or other intellectual property rights in this service.
(6) Destruction or interference with Company servers or networks.
(7) Commercial use of information obtained via this service.
(8) Other acts that disrupt the Company's services or operations.
(9)Engaging in unauthorized access to any systems connected to this service, unlawfully altering or deleting information stored in the Company’s facilities, or performing any acts, including attempts, that may damage the Company or its assets is strictly prohibited.
(10) Distribution of harmful software, viruses, or similar programs.
(11) Dissemination of tools or information designed to bypass access controls on Company servers.
(12) Collecting or storing personal information about other users.
(13) Impersonation of other users or using another user’s account.
(14) Providing funds, benefits, or other supports to anti-social elements related to the Company’s services.
(15) Acts that contradict the intent or purpose of these Terms or this Service.
(16) Assistance or encouragement for acts in the foregoing categories.
(17) Any other acts deemed inappropriate by the Company.
Article 7 (Suspension of Service Provision)
1. The Company may suspend or interrupt the provision of all or part of this service without prior notice to users if it determines that any of the following circumstances apply:
(1) Maintenance, inspection, or updates of the computer systems related to this service are being carried out.
(2) The provision of this service becomes difficult due to force majeure, such as earthquakes, lightning, fires, power outages, or other natural disasters.
(3) Computer systems, communication lines, or other infrastructure are disabled due to an accident.
(4) Any other circumstances under which the Company determines that providing this service has become difficult.
2. The Company assumes no responsibility, regardless of the reason, for any disadvantages or damages incurred by users or third parties as a result of the suspension or interruption of this service.
Article 8 (Usage Restrictions and Account Deletion)
1. The Company may, without prior notice, restrict the use of all or part of the service for a user or delete the user's registration if any of the following circumstances apply:
(1) The user has violated any provision of these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
(2) It is discovered that the user falls under any of the categories listed in Article 2, Paragraph 3.
(3) The credit card or bank account registered by the user for payment has been suspended.
(4) The user is unable to make payments, has stopped payments, or has filed for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or any similar proceedings.
(5) The user fails to fulfil payment obligations, such as fees.
(6) The user has passed away or is subject to a ruling for commencement of guardianship, curatorship, or assistance.
(7) The user does not respond to inquiries or other communication from the Company requiring a reply for 14 days or more.
(8) The Company determines it necessary for the operation or maintenance of the service.
(9) There has been no use of the service for one year since the user's last activity.
(10)The Company deems the user to fall under circumstances similar to any of the above.
(11)Any other cases in which the Company determines that the user's use of the service is inappropriate.
2. Even after the Company takes actions under the preceding paragraph, the user shall not be released from any obligations or liabilities under these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
3. The Company shall bear no responsibility for any damages incurred by the user as a result of actions taken under this article. Furthermore, even after the deletion of the user's account, the Company may retain and use any information provided by the user.
Article 9 (Withdrawal)
1. Users may withdraw from the service by following the designated withdrawal procedure.
2. Even after withdrawal, users shall not be released from any obligations or liabilities under these Terms of Use, the purchase agreement under Article 4, or the subscription agreement under Article 4-2.
3. Upon withdrawal, the Company reserves the right, at its sole discretion, to delete the user's account.
4. If a withdrawn user wishes to re-register for the service, the user must complete the registration process again. The user acknowledges in advance that any data from before the withdrawal will not be carried over upon re-registration.
Article 10 (Disclaimer of Warranties and Limitation of Liability)
1. The Company does not guarantee that this service is free from factual or legal defects (including, but not limited to, deficiencies regarding safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or infringements of rights).
2. The Company does not guarantee that products will always be in stock.
3. The Company does not guarantee that products will be delivered at the times chosen by users.
4. The Company does not guarantee that the service will be compatible with all mobile devices and operating system versions. Users acknowledge this in advance. Furthermore, the Company does not guarantee that any issues of incompatibility will be resolved through program modifications or other measures.
5. The Company assumes no responsibility for transactions, communications, or disputes between users and other users or third parties in connection with this service.
Article 11 (Changes to the Service)
1. The Company may, without prior notice to users, modify (including deleting) or add to all or part of the content of this service.
2. The Company assumes no responsibility for any damages incurred by users as a result of actions taken in accordance with this article.
Article 12 (Modification of Terms of Use)
The Company may modify these Terms at any time without notifying users if deemed necessary. If a user continues to use the service after the Terms have been modified, the user will be deemed to have agreed to the revised Terms.
Article 13 (Handling of Personal Information)
The Company will appropriately handle personal information obtained through the use of this service in accordance with the Company's "Privacy Policy."
Article 14 (Notices and Communications)
Notifications and communications between the user and the Company shall be made in accordance with methods specified by the Company. Unless the user notifies the Company of any changes in the contact information as specified in Article 2, Paragraph 4, the Company will assume the currently registered contact information is valid and send notifications or communications to that address. Such notifications or communications will be deemed as delivered to the user at the time they are sent. If the user fails to notify the Company of changes or corrections to their contact information, leading to missed notifications, the Company assumes no responsibility for damages incurred by the user or third parties as a result.
Article 15 (Prohibition of Assignment of Rights and Obligations)
Users may not assign or pledge their contractual status, rights, or obligations under the contract between the Company and the user regarding this service (including these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2) to third parties without prior written consent from the Company.
Article 16 (Indemnification)
1. Users shall indemnify the Company for all damages (including reasonable attorney's fees) incurred due to a violation of these Terms, the sales contracts outlined in Article 4, or the subscription agreements outlined in Article 4-2, or in connection with the use of the products or services.
2. If, in connection with the use of the products or this service, the Company receives any claims from other users or third parties for reasons such as infringement of rights, the relevant user shall indemnify the Company for all amounts the Company is obliged to pay to said third party, as well as any costs incurred by the Company in resolving such claims (including reasonable attorney's fees).
3. The Company assumes no responsibility for damages incurred by users in connection with products or this service. However, if the contract between the Company and the user regarding this service (including these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2) is deemed a consumer contract under the Consumer Contract Act, the disclaimer provisions of these Terms shall not apply. Even in such cases, the Company shall not be liable for damages incurred by users due to breach of obligations or torts resulting from the Company's negligence (excluding gross negligence), particularly for damages arising from special circumstances (including cases where the Company or the user foresaw or could have foreseen such damages).
Article 17 (Exclusion of Anti-Social Forces)
The seller and buyer mutually represent and warrant the following to each other:
1. That they themselves are not, and are not members of, antisocial forces such as organized crime groups, companies affiliated with organized crime, racketeers, or any equivalent entities (collectively referred to as "Antisocial Forces").
2. That their officers (including members executing duties, directors, executive officers, or equivalent individuals) are not members of Antisocial Forces.
3. That they do not allow Antisocial Forces to register for this service in their name, or to enter into sales contracts or subscription agreements as outlined in Article 4 and Article 4-2.
4. During the period prior to the completion of product delivery and full payment of the purchase price, they will not engage in the following actions, either directly or through a third party, in connection with this contract:
• Intimidating behaviour or acts of violence toward the other party.
• Misconduct or coercion that disrupts the other party's operations or damages their reputation.
Article 18 (Governing Law and Jurisdiction)
1. The interpretation of these Terms, the sales contracts outlined in Article 4, and the subscription agreements outlined in Article 4-2 shall be governed by Japanese law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded in relation to this service.
2. Any disputes arising in connection with this service shall fall under the exclusive jurisdiction of the Osaka District Court in Japan.
End of Terms.
